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Privacy and Personal Data Policy

For the purposes of personal data protection legislation, the establishment of Recanto d’Aldeia, located in Giões, owned by the company Naturtrail – Atividades Turísticas, Unipessoal, Lda., NIPC 513726985, informs that the personal data of Customers and/or potential Customers who are collected, are subject to automated treatment for the following purposes:

- Reservations for accommodation and/or any service provided by our establishment;
- Check in;
- Compliance with legal obligations, including with the Tax Authority, communication to the SEF, Consulting and Auditing;
- Provision and billing of services;
- Management and contractual evaluation with the client;
- Adaptation of services to the needs and interests of the client;
- Use of the website;
- Information and marketing actions;
- Response to questions, suggestions and complaints made by customers;
- Quality control of services provided.

For the aforementioned purposes, Naturtrail – Activities Turísticas, Unipessoal, Lda, through Recanto d'Aldeia, may collect and process the personal data of Customers and/or potential Customers, as well as obtain copies of documents, duly authorized to its reproduction, which contains the following information:
- Identification info;
- Telephone / email contact;
- Preferences regarding the services to be provided during the stay.

Under the terms of the applicable legislation, the Customer and/or potential Customer is guaranteed the right to access data that directly concern him, and may request its correction or addition, by contacting Recanto d'Aldeia through the e-mail address

The Customer and/or potential Customer may also, at any time, object to the processing of data, with the exception of those strictly necessary for the provision of the service, and/or require deletion of their data for marketing purposes or inclusion in lists of subscribers and information services, and for this purpose contact Recanto d'Aldeia via e-mail

In accordance with the provisions of the current law on data protection, your personal data will be incorporated into a file owned by our Company, in order to maintain the commercial and contractual relationship.

Most personal data is mandatory to provide the service. Recanto d’Aldeia will inform you of this obligation and in the event of lack or incorrect supply of the required data, Recanto d’Aldeia will not be able to provide the contracted service. The provision of incorrect or inaccurate data is your sole responsibility.

The person responsible for processing personal data is the manager of the establishment: Luisa Maria Monteiro Paes Tavares.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, namely when necessary for there solution of disputes relating to billing and for activities related to the protection of public safety, defense and security of the State and the prevention, investigation or detection of criminal offenses.

Your personal data are kept only for the period of time necessary for the provision of the service or product, or for the fulfillment of legal obligations of Recanto d’Aldeia. Lastly, the data are kept for the time necessary to manage the reservation made, as well as the requested accommodation services and up to the period during which the eventual invoice may be legally disputed or the payment claimed, or for the periods legally defined for purposes of investigation and legal actions of a criminal nature. If you consent to receiving marketing and/or commercial information, your data will be kept until you revoke your consent.

Our website may contain links to other sites of interest. However, once you have used those links, you should note that we have no control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If a data subject considers his rights affected, he can also turn to the competent supervisory authority of the Member State concerned. More information at: